Customer quality feedback
Increase profit & reduce fresh produce waste today!Book free demo
Customer quality feedback management
Manage customer complaints, capture customer comments, photos, documents, and more. Trace customer complaints back to the original supplier of fresh produce, or to the origin crop/field/patch.
Analyze customer complaints, complaint resolution and corrective actions. Instant recalls. Instant alerts to all relevant staff when a customer complaint/feedback is received.
Configure any required QC tests for any test target. Instant alerts sent to management if a test fails. Attach photos and documents to tests. Capture customer complaints & feedback, monitor supplier performance.
§ Each test can be configured to send instant alerts to selected staff if a test fails.
§ Configure unlimited quality tests for customers, internal QC, and QMS
§ Attach unlimited photos, documents to QC tests
§ Tests can be associated with anything in the business from pallets, delivery, batch, inventory, employee, site,warehouse and more…
§ Test types include pass/fail, score,value range, percentage of sample.
Fresh produce quality control with instant alerts for quality managers & fresh produce buyers