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Woolworths food manufacturing requirements compliance
Food Manufacturing Requirements
Here at Woolworths we are committed to working closely with our suppliers, to provide our customers with a fantastic range of products they can trust to be safe and have consistent quality for them and their family. In the development of the Supplier Excellence Program, we have listened to the feedback we have received from our suppliers and endeavoured to develop a program that:
v reduces audit time whilst ensuring more focus on factory practices
v reduces duplication in system and procedure development
v provides greater benefit focus and value in food safety and quality outcomes
v is more specific to your business and the products you provide us with
v focuses on preventing customer complaints, withdrawals and recalls
v provides and delights our customers with safe and consistent quality product every day.
We will continue to build and improve our program based on emerging issues, audit outcomes and feedback from our supply base.
2. SUPPLIER EXCELLENCE PROGRAM &STANDARD STRUCTURE
Suppliers will need to maintain each level of the Supplier Excellence Program, and be audited to:
Level 1: a GFSI* benchmark standard or Supplier Excellence Base Standard.
❖ if your business is audited to one of the GFSI Standards below, you may not need to be audited to the Supplier Excellence Base Standard
❖ if your business does not have a GFSI certification, you will need to be audited against the Supplier Excellence Standard and maintain a satisfactory (minimum Amber) grade ongoing.
Level 2: includes any applicable Industry Standards and Codes of Practice (COPs) - See Appendix 1at the end of this document.
Level 3: Woolworths authorised product specifications are required for all Woolworths branded products, exclusive and fresh products. These have to be current and agreed prior to first production of any product.
Woolworths food manufacturing requirements compliance
*GFSI standards for suppliers (excluding Asian and Indian Subcontinent Suppliers) that Woolworths currently recognise:
❖ SQF (Food Safety + Quality code)
❖ other standards will be considered dependent on products supplied and scope. Please contact your Woolworths Quality Specialist if you would like to discuss consideration of another standard.
The above relates to current and valid GFSI certification. If there is an interruption (eg. natural disaster) in your manufacturing site GFSI certification, or it ceases, or is downgraded, then you must contact your Woolworths Quality Specialist immediately at the point change occurs.
Additionally we need to have visibility of how you are performing in your certification scheme so you are required to upload your GFSI Audit report and Initial CAR summary followed by uploading your GFSI certification upon closure of the CARs onto the Woolworths PLMS system. This must be completed within 1 month of receiving accreditation and prior to the certificate expiring.
If your GFSI certificate is going to expire for any reason, prior to your next audit, suppliers must contact their Woolworths Quality Specialist prior to the certification expiring.
For more information on which Codes of Practice and/or Industry Standards that may be applicable to your business please refer to Appendix 1 - Code of Practice and Industry Standards Guide Matrix on Food Co Supplier Portal or www.wowlink.com.au.
3. AUDIT FREQUENCY
Your audit frequency will be based on the risk of your product, audit performance, and overall quality performance, and needs to be agreed with your Woolworths Quality Specialist. Your Woolworths Quality Specialist will assess your performance and advise you of the audit frequency.
As a guide the first diagram below shows the audits needed if your business is required to have 2 audits per year, and the second diagram shows what would be needed if an annual audit is required.
Note: The Woolworths Production Focus Audit will take place no later than 6 months after the GFSI audit or Supplier Excellence Standard audit.
4. PRODUCTION FOCUS AUDIT
The Supplier Excellence production focused audit includes the following:
❖ a vertical traceability test including mass balance (the mass balance exercise must be completed within 4 hours)
❖ a product assessment will be carried out on the Woolworths product used in the trace
❖ a factory assessment minimum of 4 hours: auditing of Safe, Clear & True initiatives that are relevant for the site
❖ an assessment of Food Fraud (VACCP) risk assessment.
5. INDUSTRY STANDARDS
The Supplier Excellence Program includes the definition of Industry standards for specific sectors (which can be found on the Food Co Supplier Portal or www.wowlink.com.au), where additional controls may be required to ensure product safety, quality and legal requirements must beconsistently met and maintained.
These requirements are industry specific and only apply to the named industry and the way you, your teams, and your business operates. These standards are auditable and we will continue to revise these requirements to meet best practice and legal requirements.
6. CODES OF PRACTICE (COP)
The Supplier Excellence Program includes a number of Codes of Practice (COP) for specific areas or issues that require focus and specific controls (which can be found on the Food co Supplier Portal or www.wowlink.com.au), to ensure the consistent supply of safe, quality and legal product(s). You may already have some procedures, records and levels of control in place for the areas covered by the Codes of Practice, however it is important that these are reviewed by your business, and your systems updated accordingly where required to meet the Woolworths requirements in the Codes of Practice.
These Codes of Practice are auditable and we will continue to revise these requirements to meet best practice and legal requirements.
Appendix 1 - Code of Practice and Industry Standards Guide Matrix (which can be found on the Food co Supplier Portal or www.wowlink.com.au) gives guidance on which Codes of Practice (COP) relates to which category, this is not exhaustive as some suppliers within a category may not require all Codes of Practice.
It is expected that a review of each Cod of Practice is carried out alongside the relevant GFSI standard or Supplier Excellence Standard to confirm whether they are relevant to the products you supply Woolworths and your company. If you are still unsure whether these
Codes of Practice apply to your products and company please consult your Woolworths Quality Specialist.
7. HOW TO GUIDES
There are also How To Guidelines on Food Co Supplier Portal or www.wowlink.com.auto support in the process of managing areas of the Supplier Excellence Program and the implementation of Codes of Practice. These will continue to be developed to provide our suppliers with guidance in key areas.