Fresh produce order management for growing wholesalers
Orders arrive by phone, text, WhatsApp and email at all hours. Moving them online removes most of the admin between order and invoice.
Key points
- Customers order online 24/7 – no app install needed.
- Real-time stock prevents overselling.
- Packers pack from the order on tablets; the invoice follows automatically.
- Customers send feedback and photos by scanning a QR code.
From order to invoice
- Customer orders online from any device, or emails a PO that Pak-Bot converts.
- Stock updates in real time.
- Packers pick and pack from the order on tablets.
- Invoice and bill of lading are produced automatically and posted to your finance app.
- AI-planned delivery routes reduce staff, fuel and truck costs.
Customers do not need an app
Research shows trade customers rarely want another app for one supplier. Ordering works in a browser, and feedback with photos is sent by scanning a QR code – no username needed.
Onboarding
A launch team sets up the system and trains staff, and helps send communications to your customers so they start ordering online. Deployment can take as little as a week.
Results
Wholesalers typically move 80–90 % of customer orders online. One food-service wholesaler's COO reports saving 5–6 hours every day.
See the Producepak wholesale solution.
Frequently asked questions
Can we keep taking phone orders?
Yes. Staff enter phone orders in the same system; online ordering simply reduces how many there are.
Which customers is this for?
Restaurants, schools, hospitals, conference centres, caterers and food manufacturers.
