Farmsoft Australia
Citrus and table grape exporter cuts rejected containers from three to one
A grower-packer of citrus and table grapes that also packs for about 20 outside growers, exporting by sea container to Asia, stopped failed pallets reaching the container and turned mock recalls into a 15-minute job.
A$9,400 a year + GST · all modules, 8 users, unlimited sites · setup & training included · Australian company
99% fewer shipping errors
95% less fresh produce waste
90% lower administration costs
1–2 wk typical deployment
A$ value
| Saving | How it was worked out | A$ per year |
|---|---|---|
| Fewer rejected containers | 2 × ≈ A$60,000 | 120,000 |
| Grower claims recovered | Out-of-spec deliveries claimed with photo evidence | 35,000 |
| Grower query time | 12 h/week × 26 peak weeks × A$50/h | 15,600 |
| Audits and mock recalls | 87 h × A$50/h | 4,350 |
| Total | 174,950 |
- QC checked at the dock
- Instant alerts on failed inspections
- Lot search shows pallets in transit
- Evidence for grower claims
Relevance to Australian exporters
Australia exported 95,771 t of mandarins and 164,527 t of oranges in the year to June 2024, mostly to protocol markets in Asia. A container rejected on arrival loses the fruit, the freight and the buyer's confidence. The fix here was simple: the dispatch supervisor checks QC and photos for every pallet on the container before it is sealed.
What else improved
- Mock recall: about 6 hours → about 15 minutes
- Retailer audit preparation: about 40 → about 8 hours
- Grower pack-out queries: 15 → 3 hours a week in season
- Retailer audits passed with a live recall demonstration
Related
- Fresh produce export software for Australian exportersExport software for Australian fresh produce exporters
- Mandarin packing software AustraliaMandarin packing, QC and traceability for Australian packers.
- Table grape packing software AustraliaTable grape packing, QC and traceability for Australian packers.
- Citrus packing software AustraliaCitrus packing, QC and traceability for Australian packers.
Questions
Is this an Australian exporter?
The customer asked to stay anonymous; savings are reported in Australian dollars.
How were rejected containers reduced?
Failed or uninspected pallets were flagged before loading, so they never reached the container.
Where is the original?
Published on pak-bot.farmsoft.com.